STP CLIENTS PRIVACY AND GDPR COMPLIANCE
SERGI TRANSFORMER PROTECTOR (STP) is committed to protecting and respecting your privacy.
This policy explains what information STP gathers about you, what and how STP uses that information, the lawful basis on which that information is used and who STP give that information to. It also sets out your rights and our obligations in relation to your information and who you can contact for more information or queries.
By now you would have come across a new European Union law called General Data Protection Regulation (GDPR), which is in effect from 25 May 2018.
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STP PRIVACY STATEMENT
Who this applies to and what is covered under the statement
What information STP collects and uses
STP may collect and process your data given by third party or in public domain.
If your data is provided by emails or other types of correspondences or filling forms on our Website or during tradeshows or meetings or subscription to the STP weekly/monthly newsletter or use of the STP payment gate system, etc., they generally include:
- Company Name & Address
- Phone & Fax Number
- Email Address
- Billing information
- Other contact details
STP uses artificial and human technology/intelligence and it can generate emails of potential prospects, names and company.
In a few cases our information gets to irrelevant prospects; however, STP has made it possible for them to UNSUBSCRIBE from any of the STP mailing lists. Once done, they will not receive any marketing-related news from STP.
STP could preserve records of correspondences between STP and yourself. Surveys could be carried out for market research purposes, you have the right to respond or ignore it.
Customer Relationship Management (CRM)
Information relating to the STP Customer Relationship Management (CRM), which includes; name, email, employer, position and information contained in communication between STP, yourself or employer. The CRM system will be processed to manage relationships with clients. The reason of processing is to our legitimate interest.
STP might collect or obtain personal details, in case of interaction with STP, how friendly was our service, how useful did you find the information and many more, as to ensure everything is functioning effectively.
STP maintains accurate information and use physical and technical safeguards to secure your data. STP makes use of third parties that provides the technology required to execute the service, which includes hardware, networking, storage and software. The facilities could be in/outside the European Union (EU). By submitting your personal details, you agree for your details to be processed by us. However, our third-party providers compile to the new regulations and keep your data secured.
Use of personal data
Your personal data will be used in an adequate manner, mainly for email marketing. Below is a list of purposes for which your personal information may be used:
- You will be contacted to be informed about the latest STP marketing trends, upcoming seminars, conferences and forums;
- You will be updated with issues that STP thinks might be of interest to you;
- Your information will be used for marketing purposes and market research, to manage and make information available to third party and our affiliates;
- You will be notified of any changes, terms and conditions, Websites and policies;
- Your data will be used to manage risks, investigate, prevent, detect or remediate/suspect any illegal activities, to protect our rights, clients and our affiliates.
Ways to modify and delete your data
STP does everything to make sure the information is accurate and up-to-date. If you wish for your data to be removed from our system, you can send an email to the following address: firstname.lastname@example.org with a request to be removed. If you want to find out what information is stored or wish to modify it, please, send an email to the same address: email@example.com, specifying your request so that it’s easier for our data officer to process it.
From time to time, STP may email you information which might interest you based on the latest market trends. If you wish to no longer receive any emails from STP, you may remove yourself from our electronic database by clicking “unsubscribe” in any of the marketing emails that STP send or send an email to: firstname.lastname@example.org.
How long STP intend to store your personal information
STP will hold your personal data on its systems for the longest of the following periods:
- 1. As long as necessary for the relevant activity, which is typically 7 years;
- 2. Any retention required by law;
- 3. At the end of the period which investigations might arise in respect of our process/activities.
If you do not consent the storing and processing of your information, please, send an email to email@example.com to indicate your wish.